It came in the mail today and it's cracked! My beautiful mug, cracked. I was very disappointed. Ok, I pouted a little.
I called Shop HBO and was very impressed with their customer service. They are sending me another mug, no charge. And, no hassle of having to go to the post office to return the broken one, they said to just discard it.
So, while I am bummed, I'm also very happy with HBO. Thank you, HBO!